- AGREEMENT
By using the website, you undertake to comply with these terms and conditions and authorize us to
transfer data (including updated data) in order to obtain information from third parties, etc. a.
the number of your debit or credit card or credit information to verify your identity, to validate
your credit card, to obtain an initial credit card authorization and to authorize individual
purchase transactions.
- CHANGES
We reserve the right to update these terms and conditions if necessary. Changes will be announced
in the form of a corresponding notification on the website. It is your responsibility to take note
of such changes. The changes apply to the use of the website after we have given the appropriate
notification. If you do not accept the new terms and conditions, you should no longer use the
website. If you continue to use the website after the changes take effect, you undertake to comply
with the new terms and conditions by using this. We reserve the right to temporarily or permanently
change or remove this website and the materials contained on it (or parts of it) without notice. By
using the website, you confirm that we are not liable to you for changes or deletions to the website
or its content. Finally, we reserve the right to deactivate any user identification codes or
passwords you have chosen or assigned by us, should you, at our discretion, violate the provisions
of these terms and conditions.
- REGISTRATION
By using this website you declare that:
You are legally authorized to enter into legally binding contracts;
You are at least 18 years old;
The personal information that you must provide when registering is correct, error-free, current and
complete in all respects;
The personal information that you must provide when registering is correct, error-free, current and
complete in all respects;
and you do not pretend to be any other natural or legal person.
You must notify us immediately of any changes to your personal information by contacting our
customer service team by email or telephone.
- PRIVACY POLICY
We treat all personal data confidentiality and only use it in accordance with our data protection
guidelines. In addition, we process information about you in accordance with our data protection
guidelines. By using our website, you agree to this processing and declare that all data you have
transmitted is free of errors.
- PROTECTING YOUR SECURITY
To ensure that your credit, debit or charge card is not used without your permission, we verify the
name, address and other personal information you provide when placing your order using appropriate
third-party databases.
We take the risk of online fraud very seriously. Fraud related to credit card transactions is
becoming more common. We therefore do everything we can to ensure that everyone.
Orders should be thoroughly checked against the information already provided. We may therefore
contact you to carry out additional security checks and we ask you to cooperate with such checks. We
will not tolerate fraudulent transactions and will report them to the relevant authorities.
By accepting these terms and conditions, you consent to such checks being carried out. As you
conduct these reviews, information you provide may be shared with a registered credit reporting
agency, who may keep a record of this information. We assure you that this is only done to confirm
your identity. A credit check is not carried out, nor is your credit rating affected by it. All
information you provide will be used strictly and with the utmost security in accordance with GDPR
Laws.
- COMPLIANCE WITH LAWS
The website may only be used for lawful purposes and in a lawful manner. You agree to comply with
all applicable laws, statutes and guidelines relating to the website and its use. You undertake to
refrain from:
upload or transmit computer viruses, Trojans, worms, logic bombs or the like via the website that
would interrupt, impair or stop the normal operation of a computer;
upload or transmit via the website any material containing defamation, insult or profanity;
to attempt to gain unauthorized access to our website, to the server on which our website is stored
or to servers, computers or databases connected to our website. You are prohibited from attacking
our website using a denial-of-service attack or a distributed denial-of-service attack.
Violation of this provision constitutes a criminal offense under the Computer Misuse Act 1990. We
will report such violations to appropriate law enforcement agencies and cooperate with them by
disclosing your identity to the authorities. In the event of such a violation, your right to use
this website expires with immediate effect.
We will not be liable for any loss or damage as a result of a distributed denial of service attack,
virus or other technically harmful material that belongs to your computer equipment, programs, data
or other material as a result of your use of our website or download of materials from the website
or on any website linked to it.
- THIRD PARTY LINKS
As a service to our customers, this website may also contain links to other websites or materials
that are beyond our control. We point out that we are not responsible for such websites or
materials, we do not check or endorse them. We are not liable for the privacy practices, the content
of such websites, or for any damage, loss or infringement that may be incurred in connection with
the use or reliance on such advertisements, content, products, materials or services on such
external websites or resources allegedly originated.
- ORDERS
All orders are subject to acceptance and availability. If the ordered products are not available,
you will be notified by email (or by other means if no email address has been provided). You then
have the option to wait until the item is available again or to cancel your order.
Orders placed by you will be treated as an offer to buy the goods or services from us, and we are
entitled to reject such offers at any time. You acknowledge that an automated confirmation of
receipt of your order that you may receive from us does not mean that we accept your offer to buy
goods or services advertised on our website. A contract is concluded between you and us when we (i)
debit your credit or debit card or your PayPal account or (ii) send the goods to you or start
providing the services (whichever is later) . At this point, we will send you an email to confirm
that the contract has been concluded ('shipping confirmation'). The contract only relates to those
goods or services whose dispatch we have confirmed in the dispatch confirmation. We are not obliged
to deliver any other goods or services that may have been part of your order until the dispatch of
such goods or services has been confirmed in a separate dispatch confirmation.
We take all reasonable steps to handle the details of your order and payment securely, provided
this is within our sphere of influence. Unless there is negligence on our part, however, we are not
liable for any losses you may suffer if a third party gains unauthorized access to data that you
have provided in the course of accessing or ordering via our website.
The products sold on the website are not intended for resale or distribution. We reserve the right
to cancel orders and / or block accounts should we believe that products are being ordered in
violation of this provision.You are responsible for the goods with delivery made to the address you
provided at the time of ordering. We exclude liability if you have entered an incorrect delivery
address or if you do not collect the goods from the delivery address you have given.
- RIGHT OF WITHDRAWAL
If you have bought the goods or services as a consumer (i.e. for private use as opposed to
commercial use), you are entitled to withdraw from contracts concluded with us within 14 days of
receipt of the goods or services ('withdrawal period').
Should you terminate a contract within the withdrawal period, please read our general terms and
conditions on the right of return.
- PRICE AND PAYMENT
All prices displayed on the website include VAT (if applicable) at the currently applicable rate
and are correct at the time the information is entered into the system. However, we reserve the
right to change prices at any time without notice (however, any changes do not apply to orders for
which we have already sent you a shipping confirmation).
Payments can be made via any major credit or debit card, via your PayPal account or via instant
transfer. The amount to be paid will be debited from your account before the goods are shipped or
the service is provided.
In the unlikely event that the price displayed on the checkout page is incorrect and we determine
this before accepting your order in accordance with Clause 9, we are not obliged to sell you the
goods at the displayed price. We always strive for the accuracy of the prices of goods on our
website. Occasionally, however, errors can occur. Should we discover an error in the price of goods
you have ordered, we will notify you as soon as possible and give you the option to confirm your
order at the correct price or to cancel it. If you cancel your order but have already paid for the
goods (and if they have not yet been shipped), you will be refunded the entire purchase price.
You hereby confirm that you are the owner of the credit / debit card or PayPal account or bank
account used. All credit / debit cards are subject to validation checks and authorization by the
card issuer. If the issuer of your payment card does not authorize payment to us for any reason or
refuses to do so, we will not be liable to you for any delay or failure to deliver.
If for any reason your credit or debit card payment is not processed successfully, we reserve the
right to retry the payment within 48 hours. If the payment is still unsuccessful, we will inform you
at least 48 hours in advance of any further attempt to process the payment by sending you an email
to the email address you provided. If you do not want us to try the payment again, you must cancel
your order in advance.
DISCOUNT CODES
We allow you to use discount codes only in accordance with the applicable provisions. These can
include Provisions regarding your entitlement to use them or contain a maximum order value. Please
familiarize yourself with these terms before placing an order. We reserve the right to refuse or
cancel orders that do not comply with these provisions, even if your credit / debit card has already
been charged. In the event of discrepancies between the provisions that apply to the discount codes
and these Terms and Conditions, the provisions for the discount code apply. An edition of the
provisions for the discount code can be requested from our customer service by e-mail or by
telephone.
Impressum
- INTELLECTUAL PROPERTY RIGHTS
The content of the website is protected by copyrights, trademarks, database protection rights and
other intellectual property rights. You acknowledge that the materials and content provided as part
of the website remain with us or our licensors.
You are entitled to call up the content of the website and to display it on a computer screen, to
save the content in electronic form on disc (but not on servers or other storage devices connected
to a network) or to output this content for your private, non-commercial use provided you keep all
copyright and property rights notices intact. You are not authorized to reproduce, modify, copy,
distribute or use for commercial purposes the materials or content on the website in any other way.
- DISCLAIMER OF LIABILITY
DELIVERY OF GOODS
(a) If we fail to comply with these Terms and Conditions, subject to Clause 14 (b), we shall only
be liable to you for losses that you incur as a result of our failure to comply (whether contractual
liability, tort liability [including negligence], breach of a legal obligation or other) and which
are a foreseeable consequence of such non-compliance.
(b) Our liability for the following is in no way excluded or limited by the content of these terms
and conditions:
(i) death or personal injury resulting from our negligence;
(ii) fraud or fraudulent misrepresentation;
(iii) breach of the obligations under Section 12 of the Sale of Goods Act 1979 or Section 2 of the
Supply of Goods and Services Act 1982;
(iv) defective products under the Consumer Protection Act 1987; or
(v) willful violations of these terms and conditions that would entitle you to terminate the
contract; or
(vi) any other matter which would make it unlawful for us to exclude or attempt to exclude our
liability.
USE OF THE WEBSITE
The website is provided “as is” and is subject to availability. No representations or warranties,
express or tacit, are made with regard to the website and its use. You acknowledge that we cannot
guarantee or be responsible for the security or data protection of the website or for the
information you have provided. You bear the risk associated with using the Internet.
While we endeavor to ensure that the material on the website is error-free, reputable, and of good
quality, we cannot accept any responsibility if this is not the case. We are not responsible for any
incorrect or incomplete information or for the results that arise from the use of such information,
or for technical problems when using the website. If we are informed that the material on the
website is inaccurate, we will try to correct it as soon as possible.
In particular, we reject any liability in connection with the following:
Incompatibility of the website with your equipment, software or telecommunications connection;
technical problems, including errors or interruptions in the website;
the website's inappropriateness, reliability or accuracy; and the website's inability to meet your
needs.
You accept that, to the extent permitted by law, we will not be liable to you or any third party
for incidental or consequential damages (both terms include, but are not limited to, sheer economic
loss, loss of income, loss of business, loss of expected savings, wasted expenses, loss of privacy
and loss of data) or for any other reason indirect, concrete or criminal damages of any kind that
arise from or in connection with your use of the website.
- SEVERABILITY CLAUSE
Should individual provisions of these terms and conditions be illegal, void or impracticable for
any other reason, the effectiveness and feasibility of the remaining terms and conditions remains
unaffected.
- WAIVER
Any waiver on our part is in no way to be interpreted as a waiver of rights due to previous or
subsequent violations of provisions.
- UNDIVIDED AGREEMENT
These terms and conditions represent the entire basis for agreements made between you and us.
- REVIEWS
When you write a review, you give us a non-exclusive, non-rewarded, permanent, irrevocable and
fully licensable right to use, reproduce, modify, adapt, publish, translate it in any media around
the world, Derive, distribute and tender changes to it.
You permit HealthGuide Ltd and the licensees to use your name, which you used when writing the
review, in connection with the review if this is necessary.
You agree to your right to be identified as the author of such content and to oppose adverse
editing of such content.
You agree to do everything else necessary to improve the above rights, assigned to HealthGuide Ltd,
including the production of entries and documents requested by HealthGuide Ltd.
You represent and warrant that you own or control all rights over the entries at the time they are
created and that:
The content and material is correct;
The use of content or material on your part does not violate any of the existing HealthGuide Ltd
guidelines and does not harm any physical or legal person (including possible defamation). In the
event that HealthGuide Ltd receives claims for damages from third parties based on the above
warranties, you agree to pay damages.
Review campaign winners will be informed by email.
Klarna invoice
When buying on account with Klarna, you always get the goods first and you always have a payment
period of 14 days. The full terms and conditions for purchase on account can be found here. The
online shop charges a fee of 0 euros per order when purchasing on account with Klarna.
Klarna instalment purchase
With Klarna's financing service, you can flexibly pay for your purchase in monthly instalments of
at least 1/24 of the total amount (but at least € 6.95).
Data protection notice
Klarna checks and evaluates your data and, if there is a legitimate interest and reason, exchanges
data with other companies and business reports. Your personal details will be treated in accordance
with the applicable data protection regulations and in accordance with the information in Klarna's
data protection regulations.
- OFFERS
Page / Selected Product / Discount
Discount has been deducted in the shopping cart, with the exception of gifts or other additional
free items. The maximum discount and the percentage value depend on the particular offer used.
Graduated discount
The discount will be deducted if the requirements are met. The maximum discount and the percentage
value depend on the particular offer used.
Falling discount
The discount percentage falls periodically over a certain period of time. The maximum discount and
the percentage value depend on the particular offer used.
Sale price
The discount is automatically displayed for the product on the product page. In some cases a
discount code can also be applied to the sale price. However, this depends on the respective offer.
Gifts
If deducted in checkout, the discount deducted will be the amount that would normally be paid for
shipping. Shipping to other countries may still require additional shipping costs.
Multi purchase
The discount is automatically applied to the cheapest product in the shopping cart that meets the
requirements of the offer.
- GOVERNING LAW AND JURISDICTION
These Terms of Service shall be governed by and construed in accordance with the laws of Malta. Any
such dispute or claim shall be subject to the exclusive jurisdiction of the courts of Malta.